The SOS Everywhere app
See how it's going, choose who it calls, and look back at every alarm. It opens in a browser on any phone or computer, so there's nothing to download.
- In a browser, on any phone or computer
- Sign in with a link we email you
- Included with SOS Everywhere
Is it on, and is it charged?
Open the app and Home answers it at a glance: whether the pendant or watch is online, its battery and signal, its last test and where it last was.Home answers it at a glance: online, battery, signal and where it last was.
- Online, or when it was last seenIt checks in with the network every 15 minutes, as we set it.
- Battery and chargingGood, fair or low, with the percentage. We email you at 25%.
- Signal, and the last testHow strong its mobile signal is, and when it last made a test call.
- Its last known placeOn a map, with the street address and how it was found.
- Ring it from the appA button to ring the pendant or watch. It answers calls from the numbers on your list.
- Find the DeviceDown the side of the couch? It makes a sound so you can listen for it.
Look back, a week at a time.
It reports where it is every 10 minutes when moving and every hour when still, as we set it. Choose a range and the app shows each position, on a map and as a list.Choose a range and see each position, on a map and as a list.
- Up to 7 days at a timeToday, the last 24 hours, the last 7 days, or the times you choose.
- On a map, and as a listEach position with its time, how it was found, the battery and the signal. Any alarm is marked.
- Play the route backWatch the way it went, in order, on the map.
- Save a spreadsheet fileEvery position in the range, ready to open in a spreadsheet.
- Print it, or save it as a PDFA clean page of the positions, for a care plan or a file.
Your people, in the order you choose.
Hold the button and the pendant or watch rings the people on its list, one by one, until someone answers. Whoever answers talks to the wearer through it.It rings the people on its list, one by one, until someone answers.
- Up to 10 people, in orderNine with 24/7 monitoring, which is called last. Each has a call switch and an alarm email switch.
- Change the order any timeMove people up or down the list, add someone, or take someone off.
- 15 seconds each, five roundsWe set it to ring each person for 15 seconds, then the next, five times round the list.
- A call, an email or bothGive a contact an email address and they get alarm emails too. Tell them first.
- Only your list can ring inWe set it that way. It can answer those calls by itself, after the rings you choose.
- 24/7 monitoring, if you add itIt takes the call when none of your contacts answer.
Every alarm, and an email about it.
Each alarm is on the list, newest first, with when it was and where. Open one to see it on the map and who the pendant or watch called, and whether they answered.Each alarm is on the list, with where it was and who answered.
Who we email, and when
An SOS or a fall: you, and each contact with alarm emails on, straight away, day or night. The others: you, between 8 am and 8 pm where the wearer is.
- SOS: the button was held
- Fall: the pendant sensed a fall
- Low battery: it's down to 25%
- Movement and no movement: if you switch them on
- Tilt: if you switch it on
- Over speed: if you switch it on
Every setting, in the app.
Change them in the app and they go to the pendant or watch over the mobile network. Nothing to plug in, and nothing to set on the device itself. The ones we set are shown too, so you can see how it's set up.Changed in the app and sent over the mobile network. The ones we set are shown too.
You change
- Set Contact NumberUp to 10 people, called in list order, each with a call switch and an alarm email switch. On the Contacts tab.
- Fall Down AlarmOn the pendant: on or off, sensitivity from 1 to 9, and whether it calls your contacts. No fall detector catches every fall.
- Alarm ClockUp to four reminders. At each, it rings a tune.
- No Disturb TimeQuiet between the hours you choose, such as overnight.
- Time ZoneSet from the address it's delivered to. Change it if you move.
- Phone SwitchesAuto answer, and how many rings before it does, for calls from the list.
- Motion/No Motion AlarmAn alarm email if it moves, or hasn't moved for a time you set.
- Tilt AlarmAn alarm email if it tilts over.
- Over Speed AlarmAn alarm email if it travels faster than a speed you set.
- More Function SwitchThe lights, the beep, the vibration and the location switches, each on or off.
- Find the DeviceOn Home: it makes a sound so you can find it.
We set this for you
Shown in the app under Set by us, with no control. Ask us if you'd like one changed.
- SOS Option15 seconds a person, five times round the list, then it stops.
- Continue Loc TimeIn an SOS, where it is every 10 seconds for 10 minutes.
- Working modeWhere it is every 10 minutes when moving, every hour when still.
- HeartbeatA check-in with the network every 15 minutes, so the app shows whether it's online.
- Low Battery AlarmAt 25% we email you. At 10% there's a second warning, spoken on the pendant.
- ButtonsThe SOS button. It's set to a long press, not a single press.
The same app, on a bigger screen.
Open it in a browser on a computer and sign in the same way, with a link we email you. Handy for a bigger map, or to save or print where it's been.Open it in a browser on a computer and sign in the same way.
- Every page and setting, as on a phone
- Save or print where it's been
- Larger text, for easier reading
Three steps, and it's ready.
Nothing to download and no password to remember. We send you into the app by email.
Step 1: We email you a link
After you order, we email you a link to finish setting up. There's no password: next time, ask for a new link on the sign-in page.Step 2: Check who it will call
Three short steps: check your contacts and their order, choose who gets alarm emails, and you're done. Before or after it arrives.Step 3: Charge it, then test it
Charge it and leave it switched on. We'll email you when it's ready to test. Tell your contacts first, then hold the button to make a test call.- Sign in
Questions about the app
More about SOS Everywhere
- SOS Everywhere PendantOne waterproof button that rings your family in order. The app shows where it is.One waterproof button. Rings your family in order.
- SOS Everywhere WatchThe same alarm, worn as a watch, with the same app.The same alarm, worn as a watch.
- How it worksWhat happens when you hold the button, step by step.What happens when you hold the button.
- FundingHCP, Support at Home, CHSP through Indigo's geat2GO platform, NDIS, DVA and EnableNSW: who qualifies and what to ask for.HCP, Support at Home, CHSP through Indigo's geat2GO platform, NDIS, DVA and EnableNSW.