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Critical Information Summary

SOS Everywhere SIM service

This summary is for the mobile service in the SOS Everywhere pendant and watch. Read it with our Terms.

[DRAFT: for Sam to read and approve before launch. Not yet in force.]

The service

A mobile SIM service that lets the pendant or watch call the contacts you set, send its location to the SOS Everywhere app and take calls from your contacts.

Minimum term

12 months, paid in advance. The first 12 months are included in the price of the device, and start from the first successful test. There's no monthly fee. If you don't renew, the service ends at the end of the 12 months.

Price

All prices include GST. The minimum you pay is $487.

What's included

Calling the device

The pendant or watch has its own phone number, which is an international number. Calling it from an Australian phone is charged by your provider as an international call. We tell you the number when the device is switched on.

Other charges

[OTHER CHARGES: Sam to confirm there are none.]

Contact and complaints

Email support@soseverywhere.com. Making a complaint.

[TIO: the Telecommunications Industry Ombudsman paragraph from our Terms.]