If anyone is in danger, call Triple Zero (000) first.
Setting it up
We set it up and ship it with the SIM installed, so there's very little for you to do.
- The day before it's due to arrive, we email you a link to switch it on. Have the last five digits of the IMEI ready: they're printed on the device.
- Open the link and enter those five digits. Activation can take up to five minutes. We email you when it's done.
- Charge it and leave it switched on. We'll email you when it's ready to test. Tell your contacts first, then hold the button to make a test call.
- Sign in to the SOS Everywhere app with the link we email you. It opens in a browser on any phone or computer, so there's nothing to download.
The 12 months of SIM service start from the first successful test.
The app
The SOS Everywhere app shows how the pendant or watch is going and where it is, lists every alarm and holds every setting, from the contact list to reminders and quiet hours. Sign in with a link we email you: there's no password. See everything the app does.
Changing your contacts
Up to 10 people, called in the order you set. Add, remove or reorder them in the SOS Everywhere app, and choose whether each gets a call, an alarm email or both.
Charging
Charge it on the magnetic cable, overnight. At 25% battery we email you, and at 10% it tells the wearer out loud. The app always shows the battery level.
Renewing
We email a renewal link before your 12 months are up. There's no monthly fee: see pricing.