What happens when you hold the button?
SOS Everywhere rings the people you chose, in the order you set. No answer in 15 seconds, and it rings the next, up to five times round the list. Here's the whole sequence, with what the family sees.
Step 1: You hold the button
SOS Everywhere starts ringing your people. It's the big button on the front, and there's no screen, so there's nothing to unlock or read.
Step 2: It rings your people in order
Jo first, then Mark, then Sue. We set it to ring each one for 15 seconds, then the next, up to five times round the list. You choose who, and in what order, in the SOS Everywhere app.
Step 3: Jo sees where you are in the app
We email you and anyone you've given alarm emails, with the time and the street address. The SOS Everywhere app shows the alarm, where the pendant is and who answered.
Step 4: You talk through the pendant
Whoever answers hears you through the pendant and you hear them. People on your list can ring it back, and it can answer on its own.
Everything in the box, and a year of the service.
What's in the box
- SOS Everywhere pendant
- Magnetic charging cable and wall plug
- Lanyard
- Nano SIM, installed, on our multi-carrier VoLTE network
- Setup card with the SOS Everywhere app link
Around the neck, on a belt, on a keyring, on an arm.
- LanyardAdjustable, breakaway clasp.
- Belt clipSnaps on and off the pendant.
On a beltIn the belt clip, button facing out.
On a keyringThrough the lanyard slot.
Arm bandButton shows through the window.
Specifications
| Size | 67 × 38 × 15 mm |
|---|---|
| Weight | 43 g |
| Waterproof | IP67. Wear it in the shower and in the rain. |
| Battery | 720 mAh lithium polymer, rechargeable. |
| Charging | A magnetic cable that snaps onto the back, overnight. |
| Networks | Telstra, Optus and Vodafone. If one network drops out, it switches to another: multi-carrier failover, built in. Works on any Australian mobile network, everywhere there's mobile coverage. |
| SIM | Included and installed. Unlimited alarm calls. |
| Fall detection | Built in. When it senses a fall it raises the alarm and can call your contacts. Sensitivity from 1 to 9, set in the app. No fall detector catches every fall. |
| Location | GPS outdoors. Shown on the map in the SOS Everywhere app. |
| Two-way voice | Speaker and microphone in the pendant. It can answer on its own when a contact rings it. |
| Check-ins | Every 15 minutes, as we set it. The SOS Everywhere app shows whether it's online. |
| Battery warnings | An email to you at 25%. At 10% it tells the wearer out loud. |
| Warranty | 2 years |
| Compliance | RCM. Not a medical device. Supplier details on the compliance page. |
What's in the box
- SOS Everywhere pendant
- Magnetic charging cable and wall plug
- Lanyard
- Nano SIM, installed, on our multi-carrier VoLTE network
- 12 months of SIM service
How do I know it's still working?
The SOS Everywhere app shows whether the pendant is online, how charged it is and where it last was. If the battery runs low, we email you.Between alarms it keeps checking in, so you can see it's on and charged.
- A check-in every 15 minutesOver the mobile network, day and night, as we set it. The SOS Everywhere app shows whether it's online.
- Battery and signal, in the appHome in the app shows the pendant's battery, its signal and when it was last tested.
- An email if the battery is lowAt 25% we email you. At 10% the pendant tells the wearer out loud.
- Every alarm, on the listLook back by type and date in the app. We email you about each one as well.
Between alarms, SOS Everywhere keeps checking in.
The pendant checks in over the mobile network all day and reports where it is on a schedule. That's how the SOS Everywhere app shows it's online, how much battery is left and where it last was. Every setting is changed in the app, so nobody has to touch a setting on the pendant itself.
- 15 sRings each contact for 15 secondsThen the next. It goes round the list up to five times, then stops. Both are settings we choose.
- 10Contacts, called in orderUp to 10 (nine with 24/7 monitoring, which is called last). Change who and in what order in the app.
- EmailAlarm emails, straight awayWe email you about every alarm, with the time and the street address. Each contact can have alarm emails too.
- 10 sLocation during an SOSEvery 10 seconds for 10 minutes, as we set it. Otherwise every 10 minutes moving, every hour still.
- 7 daysWhere it's beenSearch up to 7 days at a time, on a map and as a list. Play the route back, or save it as a spreadsheet file.
- 25%Two battery warningsAt 25% we email you. At 10% the pendant tells the wearer out loud.
- 15 minChecks in with the networkA heartbeat every 15 minutes, as we set it. The app shows whether it's online, its battery and its signal.
- 1 to 9Fall alarm sensitivityFrom 1, the least sensitive, to 9, the most. It can call your contacts when it senses a fall. No fall detector catches every fall.
We set these timings, and the app shows each one. Tap Find the Device in the app and the pendant makes a sound so you can find it. No Disturb Time keeps it quiet between the hours you choose, such as overnight.
Tablets at eight. The pendant rings to remind you.
Set up to four reminder times in the SOS Everywhere app, for tablets, getting up or anything else that has to happen on time. At each one the pendant rings, for as long as you set, with one of three tunes. Nothing for the wearer to set up.
It rings a tune rather than speaking, so agree what each one is for. Reminders are optional: each stays off until you set a time and switch it on.
Contacts, alarms and every setting, in one app.The SOS Everywhere app
Included with SOS Everywhere. It opens in a browser on any phone or computer, so there's nothing to download, and you sign in with a link we email you. Every setting is changed in the app, so nothing needs setting on the pendant itself.Included with SOS Everywhere. It opens in a browser on any phone or computer, and you sign in with a link we email you. Swipe to see three of its screens.
See everything the app doesHome shows whether the pendant is online, its battery and signal, and where it last was.Online, battery, signal and where it last was.
Every alarm, with where it was and who answered. We email you about each one as well.Every alarm, with where it was and who answered.
Up to 10 contacts, called in the order you set. Each one gets a call, an email or both.Up to 10 contacts, called in order. A call, an email or both.
What you see and change in the app
Where a figure is a setting, we choose it. Settings are changed in the app, not on the pendant itself.- 15 sRings each contact for 15 secondsThen the next. It goes round the list up to five times, then stops. Both are settings we choose.
- 10Contacts, called in orderUp to 10 (nine with 24/7 monitoring, which is called last). Change who and in what order in the app.
- EmailAlarm emails, straight awayWe email you about every alarm, with the time and the street address. Each contact can have alarm emails too.
- 10 sLocation during an SOSEvery 10 seconds for 10 minutes, as we set it. Otherwise every 10 minutes moving, every hour still.
- 7 daysWhere it's beenSearch up to 7 days at a time, on a map and as a list. Play the route back, or save it as a spreadsheet file.
- 25%Two battery warningsAt 25% we email you. At 10% the pendant tells the wearer out loud.
- 15 minChecks in with the networkA heartbeat every 15 minutes, as we set it. The app shows whether it's online, its battery and its signal.
- 1 to 9Fall alarm sensitivityFrom 1, the least sensitive, to 9, the most. It can call your contacts when it senses a fall. No fall detector catches every fall.
Questions about SOS Everywhere
More about SOS Everywhere
- Fall detectionHow SOS Everywhere notices a fall, what it does next, and what it can miss.How it notices a fall, and what it can miss.
- Panic buttonOne button, no screen. Who it calls, in what order, and how fast.One button, no screen. Who it calls and how fast.
- FundingHCP, Support at Home, CHSP through Indigo's geat2GO platform, NDIS, DVA and EnableNSW: who qualifies and what to ask for.HCP, Support at Home, CHSP through Indigo's geat2GO platform, NDIS, DVA and EnableNSW.